Apple retail

Apple's Planned Flagship Store in Melbourne, Australia Faces Backlash From City Council Over its Design

In December, Apple announced its plans to open a new flagship retail location at the Federation Square shopping center in Melbourne, Australia in 2020. Since that announcement, many locals have come out against the store and the demolition of the existing Yarra building, arguing that the public space in Federation Square should stay that way …

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Apple Retail Stores Offering iPad Pro 'Sketch Walks' in Celebration of Urban Sketchers 10th Anniversary

Apple is offering a series of “sketch walks” hosted by well-known artists to celebrate the 10th anniversary of Urban Sketchers, a global community of artists that are dedicated to on-location drawing. Many artists who are members of Urban Sketchers have adopted the iPad Pro as a drawing tool of choice, including Uma Kelkar from San …

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Apple's Extended 2017 Holiday Return Policy Said to Begin November 25

Apple’s annual extended holiday return policy will begin November 25 in the United States, according to a senior Apple support advisor. Most products and accessories purchased between November 25 and December 25 of this year will be eligible for return until January 8, 2018 in the United States, and the extended window likely applies to …

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Angela Ahrendts' Makeover of Apple Retail Outlined in New Profile

A new profile of Apple retail chief Angela Ahrendts has been posted today by BuzzFeed News, providing a look into Ahrendts’ move from Burberry, the inspiration for her approach to retail from late Apple CEO Steve Jobs, and her partnership with Apple design chief Jony Ive. Ahrendts has been in the spotlight lately following her …

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Angela Ahrendts Says Apple Won't Try to Upsell Customers to iPhone X

Apple Store employees won’t try to upsell customers to the iPhone X, according to Apple’s retail chief Angela Ahrendts. Ahrendts, who is in Chicago today for the grand opening of Apple’s new Michigan Avenue store, told CNBC that Apple recognizes each customer has different needs that may not require purchasing the most expensive iPhone model.”Internally …

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Leaked Apple Document Outlines Apple's iPhone Repair Rules

A leaked Apple “Visual/Mechanical Inspection Guide” shared this afternoon by Business Insider provides some insight into how Apple’s repair policies work, highlighting how Apple determines when to offer an in-warranty repair, an out-of-warranty repair, or a denial of service. Dated March 3, 2017, the document is known internally as the “VMI” and covers the iPhone …

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New Star Wars Toys Added to Apple's Online Store, Including R2-D2 and BB-9E Droids

A collection of Star Wars toys, including Sphero’s new R2-D2 and BB-9E droids, are now available to purchase from Apple’s online store. R2-D2 and BB-9E can be controlled with an iPhone, iPad, or Apple Watch. More details can be found in our earlier coverage of the droids. BB-9E App-Enabled Droid by Sphero — $149.95 R2-D2 …

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Apple Stops Accepting Returns and Exchanges in Hong Kong Ahead of New iPhones

Apple today updated its sales policy in Hong Kong to indicate all products purchased at Apple’s online and retail stores in the country on and after August 15, 2017 cannot be returned or exchanged indefinitely. As an exception to the rule, Apple will still honor exchanges for defective products in Hong Kong at its sole …

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